OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer international shipping?

Yes, we offer international shipping to various Gulf countries, including the UAE.

What payment methods do you accept?

We accept major credit/debit cards, bank transfers and Tabby for secure and convenient transactions.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

What is your return policy?

We offer a hassle-free return policy within 15 days of purchase. Items must be unused and in their original packaging for a full refund or exchange.

Are your products authentic?

Yes, we source our products directly from reputable manufacturers and authorized distributors to ensure authenticity and quality.

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Please contact our customer service team for more information and personalized assistance.

How can I contact customer support?

You can reach our customer support team via email at info@thepadelstore.ae or through Call/Whatsapp on +971 54 307 8222. We strive to respond to all inquiries promptly.

Can I cancel or modify my order after it has been placed?

We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us immediately, and we will do our best to accommodate your request.

Are there any additional charges for shipping?

Shipping charges vary depending on the destination and the size of your order. You can view the shipping costs at checkout before completing your purchase.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS